A salon owner, a phone that won’t stop — and the day she stopped doing it all by hand.
Miss one, and a customer just called a competitor.
Sources: getaira.io · Verse.ai
one person · every job · no one beneath her
More hours, same person.
→ a hard ceiling$45–50K/yr, and you can afford one — one channel, eight hours.
→ expensive, partialSame business. A fundamentally different day.
Inside the product we call you the operator and each teammate an agent. Out here, they’re just your staff.
Watch for this loop — we’ll live one piece of it at a time.
To add a role, you don’t hire — you give a teammate the goals.
“Hi! Thanks for reaching out — how can I help you today?”
Add a skill or a tool, and it can do something new — without anyone writing code.
One teammate, one memory — a reply reads the same wherever it arrives.
coming = in design or build, not yet shipped · “90% prefer texting”: SimpleTexting
No customer has to message first — and never any raw code.
What it knows about each customer.
Your hours, prices, policies, pinned rules.
Shared across every agent — the widest rung, deliberately last.
Trust isn’t assumed here. It’s earned — and you can always see it.
Customer: “any chance you do weekends?”
Always visible. Always reversible.
Per-capability dials — send routine replies on its own, but still ask about refunds — coming
The agent doesn’t know your policy, so it asks. You tap Yes from the couch — and it learns your answer.
No push this time. The answer is already known — it just handles it.
One real answer at a time, the team needs you less. That’s how you scale without hiring.
“Overnight: 7 conversations · 3 consults booked · 2 questions answered · 1 needs you.” — the one item has Approve / Deny / Offer-credit, tapped once.
| A human hire… | Your AI team… |
|---|---|
| covers one channel | answers every channel at once |
| works ~8 hours, takes lunch | works 24/7 |
| forgets last quarter’s customer | never forgets |
| plateaus, or needs retraining | gets better every week |
| $45–50K/yr, and you can afford one | from $149/mo — staff for the whole team |
A human still covers one channel, eight hours, and takes a lunch break. This is augmentation — it catches what you’d miss, sounds like you, and knows when to get you.
5 seats covered · 24/7 · one bill. One person, or twenty — same model.
Each new ability is a new tool on the same engine — not a rebuild.
Remember the messages Dana missed? Now the ones you’d have missed get caught.
Answers everything · remembers everyone · learns your way · only gets you when it matters.
Start in Suggest mode — dial up trust as you earn it.
Features marked “coming” are in design or build — we pace what we promise.